Infinite Boot Loop Issue After Failing to Install OS 1.12.0

Hardware Troubleshooting
1

Magic Leap 2 is stuck in an infinite loop with the progress bar.
When the Magic Leap logo appears, the progress bar keeps running, but it never moves to the next step.

I checked the following documentation:
:link: Magic Leap Hardware Tips

I tried to enter Fastboot mode and perform a hard reset, but as soon as the device powers on, it gets stuck on the logo with an endless progress bar.

Please help me resolve this issue as soon as possible!

2

Thank you for your post. This forum is more tailored to SDK and Developer questions. Do you mind submitting your issue to our Customer Care team, or email them at care@magicleap.com. They are better suited to handle hardware and end user software questions.