What are the conditions under which the message “Insufficient charger” is displayed?

When we try to charge the Magic Leap2 with our own hardware configuration, the message “Insufficient charger” appears even though the output power is 45W.
We would like to know the conditions under which this message appears so that we can determine the cause.
Also, does ML2 output a log file when such an error occurs? If so, please tell us how to obtain the output file.

The insufficient charger message will display on the Magic Leap when using any non-magic leap charger. However, if your charger outputs 45W the batter should charge properly.

You can obtain logs from the device by capturing a Bug Report or looking at the logs inside in the Magic Leap Hub 3.

Hello,

Sorry about the trouble. If you have your device connected via adb, you could also try running this command to check the current charge rate-
adb shell cat /sys/class/power_supply/battery/current_now

If the value is negative, then I believe that would indicate that the device is net losing charge. You can confirm with
adb shell cat /sys/class/power_supply/battery/status
which will output charging or discharging.

You'll need to connect adb over wifi to retain access to the usb port to try different chargers. Here are instructions to connect adb over wifi-
https://developer.android.com/tools/adb#wireless

Best,
Adam

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I stand corrected, The ML2 does not discriminate between chargers as long as it outputs the correct wattage.

Thanks for the reply.
I will check the bug report, charge rate and wattage.