Cant Update ML2 Device to 1.1.0-dev1

ML2 OS version: B3E.220818-R.85_user_secure

cant update our ML2 device the OS Intaller showing me that the current OS version is Unkown, and the "Battaery level is very low", but it is actualy almost full. check the attached screenshot.

Please advise

1 Like

Hi @moath thank you for your post. Please send us the details here and our Customer Care team can best support you.

1 Like

Thank you very much, after contacting Care Center the problem solved by reinstalling the hup

1 Like

@moath, Glad to hear and best of luck with your app.