ML Hub 3 contradicting stated OS upgrade path

Hello

I finally received my ML2 but it was on OS build 1.3.1. I am following the OS update path to get the device to the latest build: 1.3.1 -> 1.5 -> 1.9 ->1.11.

The ML2 is currently flashed with build 1.9. But ML Hub 3 is throwing a warning stating that 1.11 is not a direct OS update path. This contradicts the original article here by Magic Leap. ML Hub 3 shows no warning with 1.10.

I would like to know if this is just a superficial issue with ML Hub 3 or if there's something wrong with the OS update path.

Here is a screenshot from ML Hub 3. You can see the installed OS (1.9) and the warning for upgrading to 1.11.

Hi @Blue_Eclipse,

I understand why this may be confusing. I went ahead and reached out to our team to see what may be the issue. In the meantime, please create a ticket with customer care and let them know the issue that you are facing and they will get back to you as soon as possible.

https://www.magicleap.care/hc/en-us/requests/new

I contacted customer care regarding the issue. They say it's a known bug, but it shouldn't cause any problems with the update. I have proceeded to update the headset to OS 1.12.