Issues setting up the device

Hey Kat, thank you for the quick response!

My ML Hub automatically selects "Reset device to Factory settings" and to my knowledge I haven't touched it, despite multiple attempts at getting to the newest firmware.

  • I last tried to get to 220818.12-R.046-417_user
  • Yes, it is

I tried flashing all the way back to 220619.07-R.107, where I now have visuals. But when I plugged in the controller, it updated and connects, but there is no pointer on the screen or response to input. I'm looking at a screen that says "Your controller is updated and ready to use". I've tried restarting and reconnecting, but no luck. Are there any ways for me to debug the controller issue before I try flashing forward again?

If you don't have any immediate suggestions, I'm free Wednesday from 11PT onwards if you are available to trouble shoot this live.

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