Hi, I am on windows and I am connecting the device with my computer with type-c cable. While the device bridge working properly, the device stream doesn't work with - error: new device streaming connections disallowed because of power mode or other device state. My device still has 91% power. May I get some hints about it?
Hi @yanghouze,
Could you please share some more details so that we can better assist you? I will send this over to our customer care team.
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ML2 OS Version
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MLHub Version
Best,
El
Hi, the ML2 OS version is 1.4.1 and the MLHub is the newest version (I didn't find where to find the exact version number)
Hi @yanghouze,
It seems your device is in doze mode. Do you have the glasses on when running the device stream?
Best,
El
Do you mean by turning on the device? Yes, the device bridge works properly
Apolgies. I meant more specifically are you wearing the glasses when you are running device stream?
Will try that. Thank you
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