Trouble With Connecting To Magic Leap Spectator App

General
1

Hello Magic Leap Support Team,

We are having trouble with connecting our Magic Leap 2 device to the Spectator mobile app with an iPhone 13 pro.

Can you please assist us with this?

Thanks

2

Sure thing, what seems to be the problem? Could you provide any additional details?

3

Hello,

I am having trouble connecting to the spectator app on my phone - Iphone 13 pro. I have the new hub 3 on my laptop that I am connecting too. The phone is not finding the ML2, with 'assist' and 'workshop' open. Even if I enter the IP manually, does not find it.

Any thoughts?

4

Are you able to reproduce this when the devices are on a personal network. Some private networks block IP broadcasting , which could cause the devices not to see each other.

See the " Connection Issues" section at the bottom of this article :