For Magic Leap 1 issues and troubleshooting, please post in the Magic Leap 1 Forum for support. If you own a Magic Leap 1, we recommend bookmarking this link: https://forum.magicleap.com/hc/en-us/community/topics
This post is on the Magic Leap 2 Forum. It’s a great place to connect with the rapidly growing community of Magic Leap 2 developers. The Magic Leap 1 and Magic Leap 2 are very different hardware platforms. To minimize confusion, all Magic Leap 1 posts on this forum have been closed, and moved to the Magic Leap 1 Forum. We look forward to continuing those, and future Magic Leap 1 discussions there.
Thank you for your continued support of Magic Leap.