MagicLeap Hub 3 stream over Ethernet not working

Hi!

We are trying to connect MagicLeap to ethernet as you can see on the image, by using an ethernet and charging compatible USB-C adapter between the MagicLeap and the router. (We are doing this to avoid wifi, because we are planning to use this in a high EMC environment where wifi doesn’t work reliably.)

When we do this, the device stream in the MagicLeap hub can’t open. It says Stream error. All other functions work. Only problem is the stream not starting. The MagicLeap Hub is connected, device files and apps are visible. Our own app can use and send sensor data and frames with this setup. The device charges as well, with its original charger connected through the USB hub.

Note that with this setup, the MAC and IP addresses are actually not the Magicleap’s, but the USB hub’s instead. Maybe this induces some rarely seen bug which prevents stream opening.

I’m asking for help to get this stream going somehow.

Thanks.

Hey @mbalazs1020 ,

From what I know, this may be an android related issue.
A few things you can try to see if the issue resolves itself:

    • Unplug ethernet
    • Turn Wifi off manually on the device
    • plug ethernet back in
    • Reboot the device
    • Try streaming again
    • Keep wifi enabled

    • Do NOT connect to a network

    • Plug in the ethernet

    • Try streaming again

Please let me know if any of these worked or not.

Best,
Corey

Thank you for your response.

I’ve tried these diligently, and these don’t work.