We tried to fire up a headset and couldn’t get Remote Rendering to start. When we went online, we say this:
What does this mean? Remote Rendering won’t work on headsets? We use Remote Rendering on all our projects, so I need to understand what impact this will have.
Do you mind providing more details on what occurred when you tried to start the service? Do you have a license key that you used in the past?
My co-worker is looking into it, but I'm more concerned about the banner graphic that we saw. Is Remote Rendering being deprecated?
Unfortunately, with the deprecation of this feature it means that it is no longer available with a Dev Pro or Enterprise licenses purchased after January 22 2025 (or on an evaluation license). If you have a Developer Pro or Enterprise license that was purchased prior to January 22 2025, you can continue to use the feature but note that we are no longer providing updates.
Huh. Is this why Remote Rendering didn’t work what I updated the OS to 1.12? Are we stuck on 1.11 if we want to use Remote Rendering?
I’m curious, how are developers supposed to make content for the ML2 headset without Remote Rendering? Is there another way to stream content from a Windows computer to the headset that I’m unaware of? Or is this just ML shutting down shop?
You can use the 1.12.0 OS, however since Remote Rending is no longer available on the Magic Leap Hub so you will need to run the service through the command line.
Regarding other ways to stream content, you can try using 3rd party tools like Hololight
Got it, thanks for the help.
Hello, can I confirm we can still use Remote Rendering (for example with Unreal Engine 5) using the command line and ML Hub 3 ?
We critically use the function to prototype our works before device-based optimisation happens (a lengthy process) so this will be a really critical matter for me to solve.
Thanks for the help on the matter !
Hi Matt,
If you have a Developer Pro or Enterprise license that was purchased prior to January 22 2025, you can continue to use the feature but note that we are no longer providing updates. Please reach out to our Customer Care team for assistance if you run into any issues and include your license key in the request.
Hi! Thanks for the reply. I’ve been through Support, spoke to three people but then have been ghosted for a week. We’ve got 5 devices, Dev Pro and a couple Enterprise licenses and work with TinDrum who have ~400 ML2s - we made the travelling Ryuichi Sakamoto project “Kagami”. Part of our workflow involves Remote Rendering so it was a huge matter that it’s been deprecated and the binaries seem to not be shared. The Windows-side Remote Render client is the missing piece as that was only installed via the ML Hub so not something I’ve been able to back up - or at least never thought it would be deprecated! we’re in limbo now and support is silent. Terrrrrible !?
