# Remote rendering doesn't work

**URL:** <https://forum.magicleap.cloud/t/remote-rendering-doesnt-work/3184>\
**Category:** General\
**Tags:** development, unreal\
**Created:** [February 15, 2024, 1:37pm UTC](https://forum.magicleap.cloud/t/remote-rendering-doesnt-work/3184 "2024-02-15T13:37:08Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![yuna.seo](https://avatars.discourse-cdn.com/v4/letter/y/ecd19e/32.png) [@yuna.seo](https://forum.magicleap.cloud/u/yuna.seo)\
**Post date:** [February 15, 2024, 1:37pm UTC](https://forum.magicleap.cloud/t/remote-rendering-doesnt-work/3184/1 "2024-02-15T13:37:08Z")

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![image](https://us1.discourse-cdn.com/flex019/uploads/magicleap1/original/2X/5/53617356fb0471fb063fa937a777726ae0ceb798.png)

Remote rendering does not work as the above pop-up appears.

- 'service-start' command failed with 8 and said:  
SvcEnum::SvcEnum: EnumServicesStatusExA failed 8

(I'm working on a different computer, so my current question is unrelated to my past posts)

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**Author:** ![kbabilinski](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.magicleap.cloud/kbabilinski/32/19_2.png) [@kbabilinski](https://forum.magicleap.cloud/u/kbabilinski)\
**Post date:** [February 15, 2024, 6:00pm UTC](https://forum.magicleap.cloud/t/remote-rendering-doesnt-work/3184/2 "2024-02-15T18:00:42Z")

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Can you try uninstalling Magic Leap remote rendering from the standard windows Add/Remove Programs and reinstall it. Open the ML Hub as administrator before trying to reinstall.

If the service still fails, could you capture the logs from the Magic Leap Hub?

> **[ML Hub Error Reporting | MagicLeap Developer Documentation](https://developer-docs.magicleap.cloud/docs/guides/developer-tools/ml-hub/error-reporting/)**
>
> This guide explains how to report an error or bug when using the Magic Leap Hub (ML Hub). Follow these instructions to gather and submit the necessary information for troubleshooting.

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**Author:** ![yuna.seo](https://avatars.discourse-cdn.com/v4/letter/y/ecd19e/32.png) [@yuna.seo](https://forum.magicleap.cloud/u/yuna.seo)\
**Post date:** [February 16, 2024, 1:11am UTC](https://forum.magicleap.cloud/t/remote-rendering-doesnt-work/3184/3 "2024-02-16T01:11:53Z")

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[MLHubLogs-20240216-101000-win.zip](https://forum.magicleap.cloud/uploads/short-url/ixsTkPsXgiWvGbcNDpY6zyyhg40.zip) (20.9 KB)

I've tried as you told me, but it still fails with the same pop up