# MLHub Device Stream no longer working

**URL:** https://forum.magicleap.cloud/t/mlhub-device-stream-no-longer-working/978
**Category:** General
**Created:** [September 30, 2022, 2:49am UTC](https://forum.magicleap.cloud/t/mlhub-device-stream-no-longer-working/978 "2022-09-30T02:49:37Z")
**Posts on this page:** 8
**Page:** 1

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### Author: ![hollowaya](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.magicleap.cloud/hollowaya/32/274_2.png) [@hollowaya](https://forum.magicleap.cloud/u/hollowaya)
#### Post date: [September 30, 2022, 2:49am UTC](https://forum.magicleap.cloud/t/mlhub-device-stream-no-longer-working/978/1 "2022-09-30T02:49:37Z")

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Hi, I can't seem to get device stream to work on the new ML Hub!

These are the logs / errors I get when launching normally (I'm on an M1 Mac, Monterey)  
[MLHub\_log4j.txt](https://forum.magicleap.cloud/uploads/short-url/cvDWKErZ7Ft6nkrAV7E0RxjMnLn.txt) (47.6 KB)

 ![Screen Shot 2022-09-29 at 7.28.53 PM](https://us1.discourse-cdn.com/flex019/uploads/magicleap1/original/1X/793939edf15bd2b9bffe33a5a1d10c25334f1561.png)  
 ![Screen Shot 2022-09-29 at 7.29.01 PM](https://us1.discourse-cdn.com/flex019/uploads/magicleap1/original/1X/65ab67c38f2eb8202f677afcf4f1af63144d8335.png)

If I launch with `arch -x86_64 /Applications/ML\ Hub.app/Contents/MacOS/ml_hub` ML Hub crashes with this error log:  
[Error\_when\_x86.txt](https://forum.magicleap.cloud/uploads/short-url/u1JpXoDi3ZecImfBv8eEUOqnrhX.txt) (111.0 KB)

On device I'm on the home screen and OS version `Build: B3E.220818.12-R.085 SDK Version 29` . My ML Hub is the one from the September release (not the old The Lab)

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<div class="post-metadata">

### Author: ![ababilinski](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.magicleap.cloud/ababilinski/32/79_2.png) [@ababilinski](https://forum.magicleap.cloud/u/ababilinski)
#### Post date: [September 30, 2022, 3:03am UTC](https://forum.magicleap.cloud/t/mlhub-device-stream-no-longer-working/978/2 "2022-09-30T03:03:20Z")

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Please upload the zip file that contains the complete diagnostics logs. See the steps below:

 ![image](https://us1.discourse-cdn.com/flex019/uploads/magicleap1/original/1X/0c194fbbe7a7b6dc9d0151c033106395d41cd552.jpeg)

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<div class="post-metadata">

### Author: ![hollowaya](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.magicleap.cloud/hollowaya/32/274_2.png) [@hollowaya](https://forum.magicleap.cloud/u/hollowaya)
#### Post date: [September 30, 2022, 3:59am UTC](https://forum.magicleap.cloud/t/mlhub-device-stream-no-longer-working/978/3 "2022-09-30T03:59:21Z")

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[MLHubLogs-20220929-205816-macOS.zip](https://forum.magicleap.cloud/uploads/short-url/lLWS6nQBUYmf1jQf1UNALKJV38r.zip) (75.7 KB)

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<div class="post-metadata">

### Author: ![rscanlo2](https://avatars.discourse-cdn.com/v4/letter/r/53a042/32.png) [@rscanlo2](https://forum.magicleap.cloud/u/rscanlo2)
#### Post date: [October 14, 2022, 8:26pm UTC](https://forum.magicleap.cloud/t/mlhub-device-stream-no-longer-working/978/4 "2022-10-14T20:26:02Z")

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The MLHub used to crash for me on the Mac. Now with the latest MLHub as of yesterday it doesn't crash but gives a new error

"Error  
Device Stream is unavailable.

- gstreamer support not installed for this OS: com.magicleap.gstreamer.macosx(?:\_(.\*))?  
"

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<div class="post-metadata">

### Author: ![sengelman](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.magicleap.cloud/sengelman/32/11_2.png) [@sengelman](https://forum.magicleap.cloud/u/sengelman)
#### Post date: [October 15, 2022, 12:36am UTC](https://forum.magicleap.cloud/t/mlhub-device-stream-no-longer-working/978/5 "2022-10-15T00:36:34Z")

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@rscanlo2 Is this an M1 MacBook?

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<div class="post-metadata">

### Author: ![rscanlo2](https://avatars.discourse-cdn.com/v4/letter/r/53a042/32.png) [@rscanlo2](https://forum.magicleap.cloud/u/rscanlo2)
#### Post date: [October 17, 2022, 12:41pm UTC](https://forum.magicleap.cloud/t/mlhub-device-stream-no-longer-working/978/6 "2022-10-17T12:41:15Z")

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It occurs on both an iMac Pro (2017) and a Mac Studio M1.

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<div class="post-metadata">

### Author: ![sengelman](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.magicleap.cloud/sengelman/32/11_2.png) [@sengelman](https://forum.magicleap.cloud/u/sengelman)
#### Post date: [October 17, 2022, 2:47pm UTC](https://forum.magicleap.cloud/t/mlhub-device-stream-no-longer-working/978/7 "2022-10-17T14:47:54Z")

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@rscanlo2 , it is advised for you to completely uninstall/remove the ML Hub from `Applications`, then download anew and install from scratch. Let me know if that helps?

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### Author: ![rscanlo2](https://avatars.discourse-cdn.com/v4/letter/r/53a042/32.png) [@rscanlo2](https://forum.magicleap.cloud/u/rscanlo2)
#### Post date: [October 18, 2022, 1:42pm UTC](https://forum.magicleap.cloud/t/mlhub-device-stream-no-longer-working/978/8 "2022-10-18T13:42:32Z")

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@sengelman , this worked in the iMac Pro. I will have to try the same process later on the Mac Studio M1. Thanks for the help.
