# ML2 won't power on after update through OS installer

**URL:** <https://forum.magicleap.cloud/t/ml2-wont-power-on-after-update-through-os-installer/887>\
**Category:** Hardware Troubleshooting\
**Created:** [September 16, 2022, 7:01pm UTC](https://forum.magicleap.cloud/t/ml2-wont-power-on-after-update-through-os-installer/887 "2022-09-16T19:01:23Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![wirelessdreamer](https://avatars.discourse-cdn.com/v4/letter/w/50afbb/32.png) [@wirelessdreamer](https://forum.magicleap.cloud/u/wirelessdreamer)\
**Post date:** [September 16, 2022, 7:01pm UTC](https://forum.magicleap.cloud/t/ml2-wont-power-on-after-update-through-os-installer/887/1 "2022-09-16T19:01:23Z")

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Give us as much detail as possible regarding the issue you're experiencing.

**ML2 OS version** : - unknown device unresponsive

**Error messages from logs** (syntax-highlighting is supported via Markdown):  
I looked around the magic leap folder, and did not see any log folders or files.

After applying the update, and powering on the device, I am unable to power it on.

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**Author:** ![sengelman](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.magicleap.cloud/sengelman/32/11_2.png) [@sengelman](https://forum.magicleap.cloud/u/sengelman)\
**Post date:** [September 16, 2022, 8:34pm UTC](https://forum.magicleap.cloud/t/ml2-wont-power-on-after-update-through-os-installer/887/2 "2022-09-16T20:34:37Z")

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@wirelessdreamer be on the lookout for direct messages from us on this. We're on it!

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**Author:** ![wirelessdreamer](https://avatars.discourse-cdn.com/v4/letter/w/50afbb/32.png) [@wirelessdreamer](https://forum.magicleap.cloud/u/wirelessdreamer)\
**Post date:** [September 16, 2022, 9:50pm UTC](https://forum.magicleap.cloud/t/ml2-wont-power-on-after-update-through-os-installer/887/3 "2022-09-16T21:50:43Z")

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Received. thank you.