# Issues setting up the device **URL:** \ **Category:** Hardware Troubleshooting\ **Created:** [August 16, 2022, 6:32pm UTC](https://forum.magicleap.cloud/t/issues-setting-up-the-device/584 "2022-08-16T18:32:11Z")\ **Posts on this page:** 1\ **Showing post:** 5
**Author:** ![jan.zigo](https://avatars.discourse-cdn.com/v4/letter/j/f04885/32.png) [@jan.zigo](https://forum.magicleap.cloud/u/jan.zigo)\ **Post date:** [August 17, 2022, 10:36am UTC](https://forum.magicleap.cloud/t/issues-setting-up-the-device/584/5 "2022-08-17T10:36:22Z")
Okay, so I tried once again updating from the oldest firmware to the latest sequentially (as described [here](https://forum.magicleap.cloud/t/august-software-release-and-public-availability-of-developer-tools/587#magic-leap-os-installation-6)). I could not connect and update controller in any of the older updates. As soon as I upgraded from R.124 to R.026, the first issue (no visual output in the goggles) happened again. Nevertheless I tried connecting controller to the Compute Pack. This time, it looked like it's doing something, but since I couldn't see any info on the installation process, I disconnected after about 5 minutes. Since then, the controller changed its behaviour - it was flashing red light and beeping. So I tried downgrading the OS from R.026 to R.124. Finally, after that step, I was able to update and connect the controller. Therefore, the second issue seems to be resolved. However, the first issue (no visual output for the R.026 update) is still present. I tried once again uprading from R.124 to R.026, but unsuccessfully. So I'm sticking to the R.124 update for now. --- _[View the full topic](https://forum.magicleap.cloud/t/issues-setting-up-the-device/584)._