# Files not opening in Magic Leap 2 **URL:** \ **Category:** General\ **Tags:** development\ **Created:** [November 5, 2024, 5:59pm UTC](https://forum.magicleap.cloud/t/files-not-opening-in-magic-leap-2/4580 "2024-11-05T17:59:24Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![imlequipment](https://avatars.discourse-cdn.com/v4/letter/i/c5a1d2/32.png) [@imlequipment](https://forum.magicleap.cloud/u/imlequipment)\ **Post date:** [November 5, 2024, 5:59pm UTC](https://forum.magicleap.cloud/t/files-not-opening-in-magic-leap-2/4580/1 "2024-11-05T17:59:24Z")
I am attempting to add and open a few 3D files in the Magic Leap 2. I followed the guidelines for file type and size, but still many of the .obj and .glb files are either opening with an error that says "Only GBX (7+ versions), OBJ, GLTF, and GLB files are accepted" or it does not stay located in the Model viewer as a file option. Also wondering - is there a way to save a scene layout after moving items around to re-open later? Hard to find instructions on all of this. We are conducting a demo in 2 days and hope to have it more functional by then. ---
**Author:** ![kbabilinski](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.magicleap.cloud/kbabilinski/32/19_2.png) [@kbabilinski](https://forum.magicleap.cloud/u/kbabilinski)\ **Post date:** [November 5, 2024, 6:13pm UTC](https://forum.magicleap.cloud/t/files-not-opening-in-magic-leap-2/4580/2 "2024-11-05T18:13:29Z")
Closing this thread as it relates to a system app, instead of app development, so it would be better raised with the Customer Care team. [https://www.magicleap.care/hc/en-us](https://www.magicleap.care/hc/en-us) However, I heard that you are already being helped by them so you are in good hands. 🙂 ---
**Author:** ![kbabilinski](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.magicleap.cloud/kbabilinski/32/19_2.png) [@kbabilinski](https://forum.magicleap.cloud/u/kbabilinski)\ **Post date:** [November 5, 2024, 6:13pm UTC](https://forum.magicleap.cloud/t/files-not-opening-in-magic-leap-2/4580/3 "2024-11-05T18:13:35Z")