# 1.2.0-dev2 flashing times out (stuck on Loading)

**URL:** https://forum.magicleap.cloud/t/1-2-0-dev2-flashing-times-out-stuck-on-loading/1626
**Category:** Hardware Troubleshooting
**Created:** [March 23, 2023, 2:55pm UTC](https://forum.magicleap.cloud/t/1-2-0-dev2-flashing-times-out-stuck-on-loading/1626 "2023-03-23T14:55:38Z")
**Posts on this page:** 8
**Page:** 1

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### Author: ![andrewg](https://avatars.discourse-cdn.com/v4/letter/a/ecd19e/32.png) [@andrewg](https://forum.magicleap.cloud/u/andrewg)
#### Post date: [March 23, 2023, 2:55pm UTC](https://forum.magicleap.cloud/t/1-2-0-dev2-flashing-times-out-stuck-on-loading/1626/1 "2023-03-23T14:55:38Z")

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We were able to successfully update our firmware to **1.2.0-dev1** last week, but found that the Gestures were not being [recognized](https://forum.magicleap.cloud/t/touchpad-gesture-recognition/1542/4). Trying to update to **dev2** using the Magic Leap Hub and the installation keeps failing. once it fails, i have to do a hard restart on my ML2.

Could you help provide direction on getting our OS updated?

- iMac pro (Intel) - Ventura 13.2.1 (22D68)
- Magic Leap Hub
- Magic Leap 2
- Current OS: B3E.230202.11-R.036

**1.2.0-dev1 to 1.2.0-dev2** :

**Error messages from logs** (syntax-highlighting is supported via Markdown):

```auto
Rebooting device into FASTBOOT mode
Waiting for FASTBOOT device..........

FASTBOOT device found

Magic Leap flashall_amd script 2.1.4

Note: CVIP and EC are flashed by default
      Use --cvip-only to flash only cvip images

ERROR: Couldn't create a device interface iterator: (e00002bd)
ERROR: Couldn't create a device interface iterator: (e00002bd)
ERROR: Couldn't create a device interface iterator: (e00002bd)
Device G862XT000025 found!
product name: demophon
HW rev --> PMF012
Read device security status (secure=1, non-secure=0 or not set) = 1
Darwin/fastboot -s G862XT000025 flash bios demophon_bios_ssc.FD
ERROR: Couldn't create a device interface iterator: (e00002bd)
ERROR: Couldn't create a device interface iterator: (e00002bd)
ERROR: Couldn't create a device interface iterator: (e00002bd)
Sending 'bios' (16384 KB) OKAY [0.245s]
Writing 'bios' ..........................................................
Firmware flashing procedure timed out.

Please follow these steps to recover:
https://developer.magicleap.cloud/learn/docs/device-guides/updating-the-os/device-flashing-guide
Installation failed: Firmware flashing procedure timed out.

Please follow these steps to recover:
https://developer.magicleap.cloud/learn/docs/device-guides/updating-the-os/device-flashing-guide
Rebooting device...
Failed to reboot device: fastboot stopped due to timeout of 45.0 sec

```

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### Author: ![kdowney](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.magicleap.cloud/kdowney/32/481_2.png) [@kdowney](https://forum.magicleap.cloud/u/kdowney)
#### Post date: [March 23, 2023, 2:57pm UTC](https://forum.magicleap.cloud/t/1-2-0-dev2-flashing-times-out-stuck-on-loading/1626/2 "2023-03-23T14:57:23Z")

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Hi @andrewg Thank you for reaching out. Can you please confirm you've followed this guide here: [MagicLeap Developer Documentation](https://developer-docs.magicleap.cloud/docs/guides/device/updating-the-os/device-flashing-guide)

Thank you.

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### Author: ![andrewg](https://avatars.discourse-cdn.com/v4/letter/a/ecd19e/32.png) [@andrewg](https://forum.magicleap.cloud/u/andrewg)
#### Post date: [March 23, 2023, 3:22pm UTC](https://forum.magicleap.cloud/t/1-2-0-dev2-flashing-times-out-stuck-on-loading/1626/3 "2023-03-23T15:22:24Z")

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I am following the green alert at the top of the screen which states " You can also flash your device using Magic Leap Hub. For more information see [ML Hub Installer](https://developer-docs.magicleap.cloud/docs/guides/developer-tools/ml-hub/ml-hub-os-installer) guide."

Our Part Number is M90AA004\_RC so im assuming only secured installs will work.

When i updated to dev1, i used the ML Hub and let it run. I am doing the same exact steps for dev2

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### Author: ![andrewg](https://avatars.discourse-cdn.com/v4/letter/a/ecd19e/32.png) [@andrewg](https://forum.magicleap.cloud/u/andrewg)
#### Post date: [March 23, 2023, 4:09pm UTC](https://forum.magicleap.cloud/t/1-2-0-dev2-flashing-times-out-stuck-on-loading/1626/4 "2023-03-23T16:09:13Z")

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We are running it again with a full reset... so far so good. Just waiting on the controller. I will update you once we finalize everything.

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### Author: ![andrewg](https://avatars.discourse-cdn.com/v4/letter/a/ecd19e/32.png) [@andrewg](https://forum.magicleap.cloud/u/andrewg)
#### Post date: [March 23, 2023, 7:15pm UTC](https://forum.magicleap.cloud/t/1-2-0-dev2-flashing-times-out-stuck-on-loading/1626/5 "2023-03-23T19:15:24Z")

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Great.We were able to kill the original ML OS and start over from scratch. so far, not bricked 🙂 . I will say we are all set... Not sure what the problem was, starting over works.

thanks

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### Author: ![kdowney](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.magicleap.cloud/kdowney/32/481_2.png) [@kdowney](https://forum.magicleap.cloud/u/kdowney)
#### Post date: [March 23, 2023, 7:22pm UTC](https://forum.magicleap.cloud/t/1-2-0-dev2-flashing-times-out-stuck-on-loading/1626/7 "2023-03-23T19:22:20Z")

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Great to hear @andrewg. Thank you for the update and best of luck.

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### Author: ![johnstonw](https://avatars.discourse-cdn.com/v4/letter/j/f19dbf/32.png) [@johnstonw](https://forum.magicleap.cloud/u/johnstonw)
#### Post date: [March 27, 2023, 3:17pm UTC](https://forum.magicleap.cloud/t/1-2-0-dev2-flashing-times-out-stuck-on-loading/1626/8 "2023-03-27T15:17:19Z")

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I tried updating as well and had the install time out, now the device is stuck with the fast boot leds going and is not recognized by the computer, is there something I can do to reset the device?

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### Author: ![javier](https://avatars.discourse-cdn.com/v4/letter/j/9dc877/32.png) [@javier](https://forum.magicleap.cloud/u/javier)
#### Post date: [March 31, 2023, 2:39pm UTC](https://forum.magicleap.cloud/t/1-2-0-dev2-flashing-times-out-stuck-on-loading/1626/9 "2023-03-31T14:39:56Z")

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My ML2 also fails to update to to 1.2, just like for you. However it does get recognized briefly by my computer so I'm able to reflash it to 1.1 that works fine.

This is my post:

> [@Device doesn't boot after updating to firmware 1.2.0-dev1](https://forum.magicleap.cloud/t/device-doesnt-boot-after-updating-to-firmware-1-2-0-dev1/1536):
>
> Hi Magic Leap So I tried to update my device from 1.1 (secure) to 1.2 dev 1 (secure) and my magic leap 2 appears to have gotten bricked. I did the update using ML Hub OS Installer, it reported success but the device itself doesn't boot up. It just stays showing the Magic Leap logo and the loading bar, that logo sometimes flashes in and out and eventually the display doesn't show anything anymore. The lights on the puck get stuck in the loading sequence. The first time I updated I didn't facto…
